SHIPPING + RETURNS

Due to the handmade nature of our products, we cannot accept returns or exchanges. We can offer a replacement or a shop credit for certain circumstances. Please contact us here or send us an email (info@vanabody.com) with any concerns about your purchase so we can figure something out! 

We want you to love your products as much as we do. Your satisfaction is our top priority and we will do what we can to ensure your happiness with every purchase. 

Keep in mind that our products are made by hand + are all natural. Because of this, batches can tend to have slight variations such as slight change in color. No worries, this is strictly visual and does not affect the quality of the product. 

DOMESTIC SHIPPING (USA)

Once you place your order and the payment has processed, your order will be shipped out in 1 - 2 business days via USPS. Average shipping time takes 3-10 days! Please contact us if your order didn't arrive! 

INTERNATIONAL SHIPPING

Once you place your order and the payment has processed, your order will be shipped out in 1 - 2 business days via USPS. Please note that International orders can take up to 8 weeks to arrive after they are shipped since all orders must pass through customs and the time frame that this takes is out of our hands. If Customs charges occur please note that you, the buyer are 100% responsible for the fees. We, the seller, are not responsible for customs charges. 

 

ADDITIONAL INFO..

Please be aware of any skin allergies you may have before using our products. if you have a history of allergies or sensitivities please perform skin test first before use. If you are pregnant or nursing, please consult doctor before using any products containing essential oils as there are many essential oils that are not recommended for use by people with allergies, pregnant, nursing women, infants and children. 

Our products and information on our site are not intended to treat, cure, prevent or diagnose any medical condition and are not meant to substitute for the medical advice of a trained physician.